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Forum Discussion
Brian Battles
2 years agoExplorer | Level 3
Play audio files from mobile app
I have uploaded many audio files and when I play them back with the mobile app on my Android phone if it "loses focus" or you switch to another app or close your phone the audio stops playing. Can yo...
Jay
Dropbox Staff
Hi Brian Battles, I’d be happy to clarify the expected behavior for audio playback in our app.
When you play an audio file in our app, you should be able to minimize the app and still hear playback.
However, the Dropbox app is not designed to be a fully-featured media player, so if you’re playing items from a folder of audio files, it will not progress automatically to the next file. Playback will also stop if the app is open and you load a different file or exit from the playback screen.
If you have any further queries, feel free to message back.
Brian Battles
2 years agoExplorer | Level 3
When you say "exit from the playback screen", that's what I'm talking about. Why does it stop playing if I change focus to another app, like Facebook or a browser or whatever, or if I close (fold) my phone to put it down or in my pocket? That doesn't happen with YouTube, Spotify, VLC, Facebook, etc. Can this be fixed in the DropBox app? After all, I'm paying for the service.
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