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bbgain's avatar
bbgain
Explorer | Level 4
3 years ago
Solved

Preview of photos on Dropbox on Mac no more available

Until now, if you had Dropbox installed on your MacBook, you used to be able to view the images with the spacebar as a way to preview them. Now, next to most of the images is this cloud with the arro...
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  • Jay's avatar
    Jay
    3 years ago

    Could you try marking the files as available offline to see if you get the same issue with the previewing of the files?

bbgain's avatar
bbgain
Explorer | Level 4
3 years ago

That way it functions. And then I have the green check mark back too. But earlier it was set like this all time. Do I have to do this now with all new pics?

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

If you're on the newer version of the Dropbox desktop application for Mac OS, then by defaults files would be online-only. 

 

If you mark folders as available offline, however, any files in those folders would become offline, including new ones.

  • Nienke77's avatar
    Nienke77
    New member | Level 2
    3 years ago

    I have the same problem, I can only see Macbook images instead of previews of the photos. The file is already available offline. How can I solve this?

     

    Greetings, Nienke77

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey Nienke77, can you make the file online-only and then available offline again, to see if that helps?

  • Naomidddd's avatar
    Naomidddd
    Explorer | Level 4
    3 years ago

    I open them in preview, it takes a minute or so, but then the preview loads. This is a work around but it's all I can figure out without making them local.

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