Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

carolarm's avatar
carolarm
New member | Level 2
3 years ago

Provide option to turn off preview mode

The new feature where all files open in preview mode causes extra clicks each time I open a file.  Occasionally, the underlying app doesn't open and I have start the app, browse to the file, and open it which is even a longer process.  I'd like the ability to turn this feature off.  

 

 

10 Replies

Replies have been turned off for this discussion
  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi carolarm, thanks for messaging the Community!

     

    What device and OS are you currently using when you experience this behavior?

     

    This will help me to assist further!

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hey carolarm, sorry for the nudge. 

     

    Did you get the chance to check Jay’s post above?

  • Smurphy74's avatar
    Smurphy74
    Helpful | Level 5
    2 years ago

    I would like to turn this off too as it wastes time. I am using a laptop running on Microsoft

  • Bernie77's avatar
    Bernie77
    Helpful | Level 5
    2 years ago

    I would like this turned off. It's like a dam pop-up in every window super annoying

  • tsb12's avatar
    tsb12
    New member | Level 2
    2 years ago

    For the love of Pete, please provide a way to totally disable the massive preview sidebar.  It's such an annoyance, and such a waste of scree space.

  • danjohnson's avatar
    danjohnson
    New member | Level 2
    2 years ago

    yes please, this is terribly annoying.. a superfluous feature since Dropbox provides a "large grid" option.

  • Cornhole Solutions's avatar
    Cornhole Solutions
    Helpful | Level 5
    2 years ago

    I just found the solution to this

    -click on the hamburger icon ☰  and check under “Open files in” - If “Quick view” is checked, choose “Full screen” instead.

  • Smurphy74's avatar
    Smurphy74
    Helpful | Level 5
    2 years ago

    thank you! I loved how Dropbox became silent to all our pleas for help!

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!