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sampodog's avatar
sampodog
Explorer | Level 3
3 years ago

Recently added files do not show up as recent (but are visible when I drill down)

This has been going on for years. I share a Dropbox folder with one other person. When he puts new files in a sub-folder, I get no notifications. ZERO. Not on my phone, not on my laptop. OK, that's a...
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi sampodog, thanks for the added info! 

 

Can you clarify if you followed the steps that Evan provided, in order to follow said folder? 

sampodog's avatar
sampodog
Explorer | Level 3
3 years ago

Did what Evan suggested...

Follow a folder

- checked and I am already following the folder in question, so nothing for me to do

 

Change folder notification preferences

- when I follow these instructions, I see they do not match dropbox.com

- specifically, when I pull down the ellipsis, I do not see "Following" as an option (screenshot of what I *do* see is attached)

 

We've solved the problem by just emailing each other when we make changes. It's annoying, but it works.

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