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Forum Discussion
Tim T.13
4 years agoCollaborator | Level 9
Request: All files available offline by default
Moving the Mac to the new File Provider is great - very happy this is finally happening and support on the new M1 is much better. Kudos!
Feature request: Really miss the feature to have Dropbox...
- 3 years ago
Hi everyone, and thanks for your patience.
We're re-launching the option to choose the default status of synced files in the Dropbox desktop application (in the Preferences > Sync tab) for users of the newer File Provider version.
It should be available to you shortly. If you haven't received it yet, make sure to update your desktop app, and let us know if you have any questions!
Xiang J.
4 years agoHelpful | Level 6
Hi Tim T.13 . The ability to install a version of Dropbox that doesn't use FileProvider is something I desperately need. The FileProvider API has been an absolute nightmare, and it frequently freezes my whole Finder while trying to open a file. Also as you mentioned, even if I click "make available offline", files in the folder are frequently stored online again and this causes all sorts of problems, and even frequently freezes my whole Finder. How did you manage to install an old version of Dropbox? I didn't opt into the experimental features as I checked my user preferences on Dropbox, but this didn't seem to help. I tried to uninstall Dropbox even with an app cleaner, but even if I use an installer for v145 it still uses FileProvider!
Tim T.13
4 years agoCollaborator | Level 9
I was never able to install the non-File Provider version on a machine that already had the new version. Wiping and re-installing didn't work. The Macs that are on latest builds, but using the old model (with green check boxes, etc), are machines that had never switched in the first place. For whatever reason they keep updating to newer builds, but they stick with the old experience, even on M1 Macs, and report they are Apple silicon processes.
I really, really need the "Keep all files offline" feature back. The right-click to "Make available offline" simply does not do the same thing for all new files, and frankly doesn't work most of the time. For days I will see files are not available offline down the tree, and Dropbox reports it is done syncing, so it isn't even trying. I just keep re-clicking to make offline, one file at a time, to try to force it.
This setting should be an option (again) as that is the only way I want Dropbox to work. I *never* want to leave the house with a file I can't access due to limited network. I can live with the new File Provider (it is the future!) but need this feature back.
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