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HarryZ
12 months agoExplorer | Level 3
Search questions
Aloha. Not sure if I'm putting this in the correct group, please help me redirect if this needs to go someplace else.
I have two questions about Search. I'm running the Dropbox mobile app for A...
- 11 months ago
Hey HarryZ, thanks for the added info!
Manage offline files should be your offline content when using the mobile app.
As for searching: your feedback regarding this has been very valuable and I will endeavor to make sure your voice is heard.
I will pass on your comments to the relevant departments so that we can further improve our product.
Thank you!
Jay
Dropbox Community Moderator
11 months agoHi HarryZ, the search feature will only work if you're online, as it would search your account itself, not the files on your phone.
If you access the Account tab and scroll down, is there definitely no section called 'Manage offline files' near the bottom? Could you attach a screenshot showing this, while hiding any email addresses?
HarryZ
11 months agoExplorer | Level 3
Aloha Jay,
As I mentioned in my previous update, I do see a 'Manage Offline Files' selection. (See attachment). But searching there still gets me the no internet error message.
Not being able to search my offline files is a BIG problem for me. There are over 2000 files in one of my directories. Using the hot spot on my phone is rather slow.
IMO, if you're offline, then the search should be done against your offline files. (Maybe throw up a message box informing the user that the search is limited to offline files).
Lastly, though I don't think this makes a difference, this is on a tablet, not a phone.
Mahalo, Harry Z
- Megan11 months ago
Dropbox Community Moderator
Hey HarryZ, thanks for the added info!
Manage offline files should be your offline content when using the mobile app.
As for searching: your feedback regarding this has been very valuable and I will endeavor to make sure your voice is heard.
I will pass on your comments to the relevant departments so that we can further improve our product.
Thank you!
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