We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
RosendoJose
4 years agoExplorer | Level 4
'Something went wrong from our end' error on the web.
Since yesterday I can't acess my Dropbox account files from my home computer.
So, the files in this computer are not yet updated because I made some alterations before from my work computer.
Ho...
adamlove
4 years agoExplorer | Level 3
Replying to Megan
Cleared cache, turned off adblock, used incognito, and I'm still getting this error message. I'm using Opera GX. There was no major update to the browser I use in the time that this issue came up, because it was working normally until a few days ago. Maybe there was an internal update on Dropbox that caused a sudden conflict with the browser? I have both Mac and Windows desktops that both use Opera GX, and they are both having the same errors.
I am able to get it to work on Chrome after some strong arming, but I do most of my daily workflow on Opera, so it comes at a major inconvenience to my workflow. Thank you for your collaboration. Hopefully someone on the Dropbox IT team can get this figured out soon. Like I said, it was working perfectly until a few days ago.
RosendoJose
4 years agoExplorer | Level 4
My situation is exactly the same. After clearing cache I access from Chrome but not from Opera. On Saturday I worked on the files and on Sunday I couldn't do it anymore, without having made any changes.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!