We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
RosendoJose
4 years agoExplorer | Level 4
'Something went wrong from our end' error on the web.
Since yesterday I can't acess my Dropbox account files from my home computer.
So, the files in this computer are not yet updated because I made some alterations before from my work computer.
Ho...
adamlove
4 years agoExplorer | Level 3
Any movement on this? It's been nearly a week and it hasn't been solved.
RosendoJose
4 years agoExplorer | Level 4
I reinforce the question posed by adamlove. In my case, presumably, the problem concerns the Opera browser, so Dropbox should analyze what can or should be done.
- Hannah4 years ago
Dropbox Community Moderator
Hey everyone, thanks for your reports.
I was able to check with our Team, and it turns out that while Opera was working with Dropbox up until recently, Dropbox works better on the suggested browsers here.
This would explain the behavior you experience.
I am sorry for any inconvenience this might have caused, I understand this isn't ideal, but you can still access Dropbox through a different browser, and our apps too.
- AThaxton3 years agoNew member | Level 2
I guess another option is for all of us to ditch Dropbox and move over to We Transfer since it seems Dropbox is not going to solve this issue.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!