STILL can't get my Dropbox photos to show up in my Android gallery

Thanks for joining us here Themagicaloz!

Would you mind trying to export multiple images when you connect to a different WiFi network to see if there's any difference in the behaviour there?

Also, can you try doing this over cellular data too just to cover all possibilities?

Let me know how it goes!

Hey, everyone struggling with the issue of batch-transfered files not showing up on your android device, after a night of struggling with the same problem, trying to move files around and testing options, I finally found the solution:

use google drive.

thanks, dropbox.

Dropbox for Android (v176.2.8, tested with number of Android smartphones v9++)

...has a nasty issue - when a number of photos is exported (save to device, any folder chosen - Downloads, DCIM root, DCIM camera, etc, guaranteed to have no NOMEDIA) these photos would never appear in any 'recent photos', not picked up by phone's gallery or visible in any photo selection dialog - effectively they bypass the file registration system on Android. The file manager would see those pictures with correct file names and in a correct (chosen) location, those pictures could be opened from the file manager or via desktop/USB connection file explorer but they would not be visible with any of standard image access tools.

This is clearly a bug that must be fixed.

Is there a workaround to fix this?

p.s. when I save a single photo (Export -> Save to Device) it would be visible in gallery app and in all photo/image selector dialog.

It does not work when there is a selection of photos is saved

Obviously, it is boring and really stupid to click and save every single photo individually, especially when you have few dozens to save...

Hi there dmg_2020, thanks for reaching out to us about this. 

I'd be more than happy to help look into this with you, I'll just need a bit more info. For example:

• Are you not able to see bulk exports consistently or is it only for a short period of time?
• Do you experience the same behavior after you reboot your device as well?
• Does this happen when you download files from your mobile's browser?

Keep me posted!

It is much simpler than that.

It does not depend on any timing, I just select let me say 10 images (jpeg files with standard .jpg extension) click 'export' -> 'save to device' -> choose folder ...

the download process would start and the images WOULD BE saved in selected folder

but those images WOULD NOT be available in standard LG gallery app, Samsung gallery app or even in Google's Photo App, they would never be available in any of 'open file/image selection dialogs'.

Effectively, the saved images behave like they were stored in NOMEDIA-tagged folder while they are saved in a regular folder.

If I will save those 10 images one by one using the same 'export' -> 'save to device' -> the same folder - they would appear in all galleries and selection dialogs.

The devices I use are kept in a good condition, all updates applied, rebooted, plenty of available storage.

I haven't tried web interface, just the native Android app - but thanks for the idea, the browser might behave differently.

Thanks for the detailed reply, dmg_2020!

I'd be happy to create a ticket for you so that we have a more in-depth look on this together. 

Before that though, could you try downloading from the web and let me know what you see?

Thanks again!

Hello!

I've tried to use the browser (Chrome, up to date version, Android) but it saves multiple selection as a single .zip file - so it works differently than App that saves files individually.