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Sync icons missing in the Dropbox folder in Finder
I recently had a new work desktop (Mac) deployed. While all my downloaded Dropbox files were successfully transferred, there are now no sync icons next to Dropbox files in Finder. I have never had th...
Hi weiskott, can you also try the following?
Click on the Apple logo located at the top-left of the screen.
Click on System Preferences.
Click on Extensions.
Click on Finder Extensions.
Only leave Dropbox Finder Integration ticked.
Once this is completed suggest to close the window.
Click one more time on the Apple logo at the top-left of the screen.
Click on Force Quit.
Look for Finder on the list.
Click on Finder then Relaunch.
Hannah
Dropbox Community Moderator
Dropbox Community ModeratorThanks for the update and the screenshot here.
Would you mind trying these steps to see if they help?
- Click on the Dropbox icon in your menu bar and quit the application
- Open your Activity Monitor from your Mac Utilities folder
- Force quit out of the instances of the Dropbox application that are running by searching for "Dropbox" in the search bar, then clicking on the "x" force quit icon on the top left
- Re-start Dropbox from the applications folder by double clicking on the Dropbox application
- Click on the Apple icon in the top left of your screen
- Click on "force quit"
- Relaunch the finder
Hannah, I have completed the steps you outlined, and it didn't solve the problem alas. I did find "Dropbox Finder Extension" in the Activity Monitor after quitting Dropbox, and I force-quitted it, but I still don't see the sync icons.
- Hannah
Thanks for the update here and happy Friday!
What if you force quit all Dropbox instances except for the 'Dropbox Finder Integration' one and then force quit and relaunch Finder?
Does it make a difference?
Hannah Alas, no. There were two instances of "Dropbox Finder Extension" running, and I force-quitted one of them, then relaunched Finder and Dropbox. Still no sync icons.
Screenshot below.
Thank you for help. Is there anything else I should try?
We have the same issue, since the latest updates Dropbox sync options menu are all different and there are no more sync icons.
All files display as zero bytes now.
Is this a bug, a temporary issue or did Dropbox change?
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