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weiskott's avatar
weiskott
Helpful | Level 6
3 years ago
Solved

Sync icons missing in the Dropbox folder in Finder

I recently had a new work desktop (Mac) deployed. While all my downloaded Dropbox files were successfully transferred, there are now no sync icons next to Dropbox files in Finder. I have never had th...
desktop
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sync
  • kundrnik's avatar
    kundrnik
    1 year ago

    For anyone still experiencing the issue after following the above instructions —

    You also need to quit Dropbox from the Menu Bar (and force-quit any Dropbox processes that don't automatically disappear from Activity Monitor after you've waited 20-30 seconds) in order to see these Dropbox in-Finder sync icons re-appear.

     

    And then after Relaunching Finder, then re-open Dropbox.

     

    Just tested this on macOS Sonoma 14.4 (23E214) ✅

weiskott's avatar
weiskott
Helpful | Level 6
3 years ago

Hannah Alas, no. There were two instances of "Dropbox Finder Extension" running, and I force-quitted one of them, then relaunched Finder and Dropbox. Still no sync icons.

 

Screenshot below.

 

Thank you for help. Is there anything else I should try?

 

GuZ's avatar
GuZ
Explorer | Level 4
3 years ago

We have the same issue, since the latest updates Dropbox sync options menu are all different and there are no more sync icons.

All files display as zero bytes now.

 

Is this a bug, a temporary issue or did Dropbox change?

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