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weiskott's avatar
weiskott
Helpful | Level 6
3 years ago
Solved

Sync icons missing in the Dropbox folder in Finder

I recently had a new work desktop (Mac) deployed. While all my downloaded Dropbox files were successfully transferred, there are now no sync icons next to Dropbox files in Finder. I have never had th...
desktop
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sync
  • kundrnik's avatar
    kundrnik
    2 years ago

    For anyone still experiencing the issue after following the above instructions —

    You also need to quit Dropbox from the Menu Bar (and force-quit any Dropbox processes that don't automatically disappear from Activity Monitor after you've waited 20-30 seconds) in order to see these Dropbox in-Finder sync icons re-appear.

     

    And then after Relaunching Finder, then re-open Dropbox.

     

    Just tested this on macOS Sonoma 14.4 (23E214) ✅

Bluebiycle's avatar
Bluebiycle
Helpful | Level 6
2 years ago

Hi This solution has fixed it for me so far. Missing Icons is a big source of aggravation for us, as it's literally like driving a car in the dark with no headlights, as you can't see what is synced. If it is the case that other 3rd parties' extensions are universally causing a clash, leading to this problem could this be disseminated by Dropbox more widely? We have spent months fiddling around restarting Macs and the Apps, toggling preferences, to get this to work.

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