Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Carl_in_MI
6 years agoExplorer | Level 4
Syncing is stuck on my Windows 10 computer. Can you help?
I am running dropbox in Win10. I started having issues the last couple days with syncing. The icon would show syncing but the sync was not resolving.
I needed to make some space anyway so I moved a...
- 6 years ago
Try using IISCrypto.exe and checking "best practices" then apply and reboot. Worked for me
Carl_in_MI
6 years agoExplorer | Level 4
Yes, I am suspecting a firewall issue. I am on my home Comcast connection. My firewall setting should be letting Dropbox through in principle.
All ports are permitted for Dropbox.exe and DroboxUpdate.exe inbound connections.
I do see that a mulitcast IP is being blocked when I view the Windows Defender log for dropped packets. I plan to go to a different location with this computer to see if that is the issue. I do have a different computer (same operating system, also Win10) on the same network however that has had no issues with Dropbox and it is continuing to sync.
There are no outbound rule relating to Dropbox specifically.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!