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Forum Discussion
Carl_in_MI
6 years agoExplorer | Level 4
Syncing is stuck on my Windows 10 computer. Can you help?
I am running dropbox in Win10. I started having issues the last couple days with syncing. The icon would show syncing but the sync was not resolving.
I needed to make some space anyway so I moved a...
- 6 years ago
Try using IISCrypto.exe and checking "best practices" then apply and reboot. Worked for me
Casper777
6 years agoCollaborator | Level 10
Hi
I assume you both use the latest Dropbox version?
If so, I would try this: https://help.dropbox.com/installs-integrations/desktop/advanced-reinstall but PLEASE make sure that you do have a copy of your local files on an external drive for "in case". Better be safe than sorry.
Regards
Casper
MarcosHG
6 years agoHelpful | Level 5
Hello Casper;
Thanks for your reply. In my case, I already had performed an advanced reinstall, deleting all the residual Dropbox folders and files. Even I performed a Windows registry cleaning after uninstalling Dropbox.
But after a clean reinstallation, the program continues syncing permanently, but it doesn't sync anything.
I hope there will be any solution.
Kind regards
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