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Doug1580's avatar
Doug1580
Explorer | Level 4
2 years ago

The color of my videos changes after being added to Dropbox.

Lately when I have downloaded videos from my iphone 12 to the dropbox app the color in the videos have been distorted and not clear. Does anyone have a fix for this? This is also happening with my wif...
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Doug1580's avatar
Doug1580
Explorer | Level 4
2 years ago
Hi Nancy

Yes I am downloading from my mobile device (iphone) to my dropbox app.
I am doing this manually.
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey Doug1580, thanks for the info! 

 

Could you also clarify the OS you're currently using, along with the version of the Dropbox app on your device? 

 

Also, I'd also love to see a few screenshots, as Nancy suggested in order for us to have a visual. 

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