Forum Discussion

meijiman's avatar
meijiman
Helpful | Level 5
6 years ago
Solved

The desktop app's icon in my menu bar is grey and won't open. Can you help?

hello, I can't see the blue Dropbox icon in he menu bar? It's grey and doesn't open. Any help please? Thank you
  • meijiman's avatar
    meijiman
    6 years ago
    Thank you very much. I reinstalled, and this has fixed the trouble.
    Thanks for your kindness. It’s appreciated.

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!