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gobluejd's avatar
gobluejd
Explorer | Level 3
2 months ago

Thumbnails are not showing for files in Windows explorer

Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) 234.4.5591 Question or Issue When trying to view thumbnails in Windows Explorer, I get generic thum...
desktop
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windows
gobluejd's avatar
gobluejd
Explorer | Level 3
2 months ago

Installed and rebooted.  Nothing changed.  Let me know if I need to do anything else.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Hi gobluejd, thanks for the info. in order to look into this matter in more detail, I'd recommend contacting the support team directly for them to investigate further.

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