Forum Discussion

junaidiqbalshaikh's avatar
junaidiqbalshaikh
Explorer | Level 3
3 years ago

Trying to preview a file online, and getting message "This link isn't quite right" why?

Hi,   This is happening with just of one of my file, which is quite regularly used. I access my dropbox account from the browser (chrome) and when I try to open one specific file the following me...
Error Messages
Preview
View
Web
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Quite strange to be getting this error, when navigating to the file from your Dropbox files, junaidiqbalshaikh.

 

Can you also try to clear the browser's cache, to see if that helps at all? 

 

And how about if you try from another browser?

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!