Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Lorelei P.
7 years agoHelpful | Level 6
turn off Dropbox advertising prompts?
How can I turn off these prompts? I've gone through my notification settings on my desktop and online settings, and can't seem to turn off some of the Dropbox prompts that I'm continuing to get thru...
holsteto
5 years agoNew member | Level 2
I get these annoying banners, whenever i click the dropbox icon.
Where is the option to opt-out or disable in-app advertisement for ever?
There is a dropbox.com website for stuff like this. Why is there a need to annoy paying users with additional advertisement?
Is it not contrary to all your other advertisements and especially your mission:
"Our mission is to design a more enlightened way of working"
Is in-app advertisement part of the "enlightened way"? I surely hope not.
Please disable in-app advertisements.
I guess you got too many greedy people in your marketing team. The best option would probably be to get rid of these people who suggested in-app advertisement for paying customers, without providing an option to opt-out. Much better then losing paying customers, plus, you can keep your mission running.
Lusil
Dropbox Staff
5 years agoHi there @ , thanks for checking in with us and for your feedback!
Although there isn't currently a way to turn these promotional notifications off, I was able to find this thread, where users have expressed their interest in something similar.
If this doesn't cover it, you can always start a new thread by posting your idea, here.
I know this might not be much, but I hope it helps to some extent.
Although there isn't currently a way to turn these promotional notifications off, I was able to find this thread, where users have expressed their interest in something similar.
If this doesn't cover it, you can always start a new thread by posting your idea, here.
I know this might not be much, but I hope it helps to some extent.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!