Forum Discussion

JudgeSturdy's avatar
JudgeSturdy
New member | Level 2
3 years ago

Unable to open link, says I am out of space.

I was sent a link to a video. When I click on it, I get the Your account is out of storage! message, even though when I checked it shows that I've used less than a quarter of my 2 GB of free space. T...
Download
Dropbox Basic
Preview
Share
View
educatelime's avatar
educatelime
New member | Level 2
3 years ago

You have either been provided a file larger than the 2 GB limit on your storage space, or you have tried to add a file larger than 2 GB to your account by clicking on a link to do so. There is a limit to how much room you can take up.

 

 

About View, download, and export

Node avatar for View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!