Forum Discussion

Eran116's avatar
Eran116
Explorer | Level 4
4 years ago

Users can download my video even if I disabled this option while sharing a link.

I'm pro user. I enabled the disable download option on my shared video but other shared users can also download this video. why?
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paolocm24's avatar
paolocm24
Explorer | Level 4
4 years ago

I share a file thru shared link and disable the download, when the user open the shared link the user can still download the file. The disable download feature is not working. Please advise.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hi paolocm24, how are you?

 

I've merged your post under a similar thread, just to keep everything under one place. 

 

Could you take a look as to what has been suggested before, and let me know of any updates and further info? 

 

Keep me posted! 

  • paolocm24's avatar
    paolocm24
    Explorer | Level 4
    4 years ago
    Hi Megan,
    Please share the similar post you have merged. May I know the solution?
    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      4 years ago

      Hey paolocm24, if you open your post, you should see the entire thread, and previous steps. 

       

      If you try an incognito tab on your browser, and paste the link there do you have the option to download the content? 

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