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grenshep13's avatar
grenshep13
Helpful | Level 5
6 months ago
Solved

Videos that are uploaded to Dropbox on my iPhone don't play when they're downloaded on my computer.

my iphone is getting full of my photos and videos and i wanted to use dropbox to move the larger videos to my computer. however everytime i upload a video from my iphone and download it on my compute...
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  • grenshep13's avatar
    grenshep13
    6 months ago

    nevermind, found the issue was with my media player, transfered to a new one that supported the hevc

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 months ago

Hey there, grenshep13, welcome to our Community!

I was about to reply and suggest the same thing.

In any case, I'm happy to see that your issue is now resolved!

If you need something else, please let me know and I will be more than happy to help every step of the way. 

grenshep13's avatar
grenshep13
Helpful | Level 5
6 months ago

thanks, dropbox has actually been a life saver lol. i was trying to figure out how to delete the post as i thought it was useless but now i think i will leave it up for others to see if they find the same issue so they know to switch media players.

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