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Forum Discussion
Videos uploaded from Pixel 4a have wrong timestamp in gallery view
4, doesn't whether an , exactly 2 than .
Can you fix it ?
I hope Dropbox doesn't mess around with metadata of my files.
- Walter
Dropbox Staff
Hii mgrz, welcome to our Community and thanks for flagging this with us.
Can you please let me know which version of our mobile app you're using on your device?
Also, if it's not too much to ask, could you include a screenshot of where you spotted this discrepancy so that we can have a visual too?
Last but not least, have you checked your account's timezone through your settings online?
Let me know what you find and we'll take it from there!Hi Walter, the app version is 240.2.2, I've checked timezone settings and everything seems alright (GMT+02:00). Here are screenshots, I've recorded short video of online clock, at time 00:36 22.06.2021 GTM+02:00, metadata of video file stored locally is correct, once uploaded to Dropbox its timestamp in gallery view is 22:36 21.06.2021.
video viewed locally on phonevideo matadata viewed locally on phonevideo viewed in Dropbox Gallery, once uploaded, with wrong timestamp
I am having this same problem with video timestamp being 6 hours off (early). See images below - 2 examples of photos and videos taken of the same subject at around the same time but videos are timestamping 6 hours early. Times are off because I hadn't reset camera for a new timezone but you get the idea - 1st and 3rd are same subject, as are 2nd and 4th but times are off by 6 hours.
