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When I share a file the preview is cut off after 15 minutes. Why is that?
I shared a 17 minute (1.11 GB) .mp4 file. It was reported to me that the video stops after 15 minutes with the note that it must be downloaded by the recipient to see the whole thing. Does the rec...
If the owner of the file is on a Basic plan, then the first 30 minutes can be previewed. Plus, Professional and Family plans are 60 minutes, and Business plans allow for 4 hours. Files can still be downloaded and viewed normally on their machine.
If your video is less than 30 minutes long, then you can share it and everyone can view it without reaching the 30 minute cutoff.
Bear in mind that previewing and download via a shared link does contribute to the daily bandwidth limit.
Let me know if you need more info!
I shared a video file link with my work. The video is 19 min long. My coworkers are telling me it’s only 15 min and 4 min missing.
Sometimes it opens up and it’s 19 min sometimes it opens up and it’s 15 min.
I did a little testing around and it seems that when you’re are redirected to the link, if you’re not logged in, the video is 15 min and if you are logged in to drop box then the video is 19 min.
Tried on chrome and safari, I have storage everything is ok. The video is 288mb
Sometimes it opens up and it’s 19 min sometimes it opens up and it’s 15 min.
I did a little testing around and it seems that when you’re are redirected to the link, if you’re not logged in, the video is 15 min and if you are logged in to drop box then the video is 19 min.
Tried on chrome and safari, I have storage everything is ok. The video is 288mb
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