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Forum Discussion
Dave81
2 years agoExplorer | Level 4
Why are files made available offline on Android sometimes not available?
I use Dropbox to store all my music files(MS word). I use my Windows 10 PC to create all of the files. All of the files upload fine into Dropbox. I make the folder contents available off line on 2 An...
- 2 years ago
Have you tried these steps to keep the files updated on the mobile app?
Megan
Dropbox Community Moderator
2 years agoHey Dave81, just to make sure we're on the same page: are you talking about the icons when you access our desktop app, or mobile app?
Feel free to send me some screenshots if you have any, in order for me to get the visual too.
Dave81
2 years agoExplorer | Level 4
Hi Megan, I never have a problem with my Dropbox desktop app. This is the only way I add new files or edit existing files. Its the Android mobile app that I have problems with. Updates or additions made on my desktop PC update my Drobox folder fine. BUT ... it is never clear if these updates have been done on my Android tablet (despite the "green tick/arrow" showing that it is in sync). The problem is there is no indication as to what is happening on the tablet , there is no prompt to say that "Sync is in progress" or "sync is complete" If I update a file from the PC there is no way of knowing if the file on the tablet has updated......the green tick/arrow does not show this , as it stays green even tho the file is out of date. Hope this info helps. Thanks.
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