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xitronix's avatar
xitronix
Explorer | Level 3
3 years ago

Why are my Dropbox Transfers showing as viewed?

This should be a simple solution but hard to find an aswer, here is my scenario: I send a test file "mskeys.txt", I put in my email address which is my companys email. I do not send this file to any...
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sockman_'s avatar
sockman_
New member | Level 2
8 months ago

Just used dropbox transfer for the first time yesterday. Sending 20 picture files to a coworker. It was only sent to her and she did not share the link. This morning I have 2,000 emails from dropbox. The most recent email states 6230 views and 2248 downloads... what is going on???

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 months ago

Hi again, sockman_! Our team has reported in the meantime that the emails you're seeing are being triggered by third-party security software scanners interacting with the transfers. 

If you’re still receiving a large number of emails, like the ones you mentioned, you should be able to disable them via your Transfer management page here.

Thanks for bringing this to our attention, and let me know if you need something else.

About View, download, and export

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