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Forum Discussion
GMo1
7 years agoHelpful | Level 5
Why is my .mov audio out of sync when streaming from Dropbox?
So I make a Quicktime video in protools.Quicktime plays back in sync.I upload to Dropbox,email link..Quicktime plays back way out of sync when streaming from Dropbox via email link? If I download Qu...
- 7 years ago
The website is only ever intended as a preview and for best results it needs downloading, but, you could try logging a ticket with support with examples of the links/files to www.dropbox.com/support and then track at http://dropbox.zendesk.com
marcusmcgill
7 years agoNew member | Level 2
You say that dropbox doesnt alter the files in such a way as to cause this problem. But i too am having the same problem. I dont think all of us could be having the same issue independently wihtout there being an issue with dropbox's streaming of uploaded quicktime vids. I download the file and the audio is synched with the video the way it should be. Its like watching the old Godzilla movies. Mouths move and the sound comes later. Very frustrating.
How about a fix?
GingerWolficorn
5 years agoNew member | Level 2
It is def something dropbox is doing in the upload process lol their lack of meaningful reply or addressing the issue is laughable
- JimH35 years agoNew member | Level 2
Having the exact same issue, save a file from my iPhone into Dropbox and now the video's audio is not in synch. Looking for a solution, this is how we share video clips with my creative team.
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