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GMo1's avatar
GMo1
Helpful | Level 5
7 years ago
Solved

Why is my .mov audio out of sync when streaming from Dropbox?

So I make a Quicktime video in protools.Quicktime plays back in sync.I upload to Dropbox,email link..Quicktime plays back way out of sync when streaming from Dropbox via email link?  If I download Qu...
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  • Mark's avatar
    Mark
    7 years ago

    The website is only ever intended as a preview and for best results it needs downloading, but, you could try logging a ticket with support with examples of the links/files to www.dropbox.com/support and then track at http://dropbox.zendesk.com

GingerWolficorn's avatar
GingerWolficorn
New member | Level 2
5 years ago

It is def something dropbox is doing in the upload process lol their lack of meaningful reply or addressing the issue is laughable

JimH3's avatar
JimH3
New member | Level 2
5 years ago

Having the exact same issue,  save a file from my iPhone into Dropbox and now the video's audio is not in synch. Looking for a solution, this is how we share video clips with my creative team.

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