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ken_804's avatar
ken_804
Explorer | Level 3
2 years ago

A folder has disappeared after I created it in a general folder & needed it instead in a sub-folder.

I have an issue with a folder that has disappeared after I mistakenly created it in a general folder and needed it instead in a subfolder. I am running Sonoma 14.5 on a Mac Mini M1.  After I realized...
File access
Mac
Organize
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey ken_804 - sorry to hear you're having issues with this.

 

Could you please let us know if the Dropbox desktop app has finished syncing those changes and if you can see them logged in your events page?

 

Is the app 'up to date' in your menu bar or still syncing?

 

Let us know what you find!

  • ken_804's avatar
    ken_804
    Explorer | Level 3
    2 years ago

    Thanks for responding, Walter.

    Regarding the events log, yikes, it shows three, yes, three, deletion activities of the folder and file three hours ago.  How could this be possible?

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Did you move it outside your Dropbox folder by accident perhaps ken_804?

      • ken_804's avatar
        ken_804
        Explorer | Level 3
        2 years ago

        No, I did not move it all.  It was never "visibly" created to begin with, so I would have nothing to move in the first place.  This is a real enigma.

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