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Forum Discussion
A series of files were automatically deleted.
Hi everybody.
My Dropbox account has just had a series of files deleted, in many folders. Some folders delete all the files, some folders delete part of the files.
Luckily, I saw the file deletion notification on the dropbox icon so I went to check.
I went to the deleted files section and restored them. Right now I'm waiting for the files to be restored before I dare to go to sleep.
Has anyone had the same problem as me, and is this a problem with the dropbox system or is there another reason?
I'm very worried if this continues to happen and I don't know how to recover the file before it's completely lost.
I don't know English so I used google translate, the spelling may not be correct, please understand.
2 Replies
- Megan
Dropbox Community Moderator
Hey Bach Huy Hoang, I'd be happy to help!
If I understand this right, it sounds like you need to know more as to why your content was deleted in the first place, right?
As a first step, I'd suggest that you take a look at my colleague's post that you can find right here.
Feel free to read through this, and if you have any questions, we're always here to help!
Thank you!
I have read that article
Files are in many folders. Delete files in the folder but do not delete the folder.
Someone can delete thousands of such files at a time.
I have been using Dropbox for 10 years. Just now this phenomenon occurs.
The computer is only used by me. I was sitting at it when I saw a file deletion notification appear.
I have just seen many articles on the same topic of deleting files, many people have the same problem as me.
