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Forum Discussion
After recent Dropbox update files are gone!
Hi and good day,
After the recent Dropbox update (~ a week ago), all files from nvALT are gone!
(This is not the same case as: https://www.dropboxforum.com/t5/Delete-edit-and-organize/NvAlt-and-Latex-usage-prompt-quot-are-you-sure-you-want-to/td-p/286554/page/2 ) but still involves Dropbox / mvALT.
This is a problem here for me, I don't understand how the recent change in DP's interaction with the macos would cause such...
So please help me to find the missing files.
They were in the App folder for DP:
[removed]
There find years old [removed] modif. date 2016
The newest (modify. today) show gibberish:
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
bplist00‘
X$versionY$archiver
and so on
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Where are my files? I had them some days ago, only!
Any assistance will be much appreciated,
OmarKN
7 Replies
- Hannah
Dropbox Community Moderator
Hey Omar N.4, thanks for bringing this to our attention.
Have you searched your Dropbox account online for these files?
Do you see anything related to those files in your deleted files page or your events page?
Let me know what you find.
Hi and good day Hanna,
In Deleted Files there are a few folders, that I have manually sent to be deleted. So the nvALT .txt files are somewhere else.
The relevant folder is [removed] . If you can you may have a look.
It has mostly 6 ReadMes from 2014; the most recent file is [removed], about 67KB.
This file has a lot of gibberish and starts like this:
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - -bplist00‘
X$versionY$archiverT$topX$objects ܆_ NSKeyedArchiver— TrootÄ Ø b LTU[`cgknstu|}~ ÄÑÖâäéèîïñùû®©™8¨≠Æ≤◊›·‰ËÏÔÛˆ˙˝
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
The whole content of this file: [removed]
Also a zipped version is available.
How can those files disappear just like that?
/
with best regards,
Omar KN, Stockholm, Sweden- Hannah
Thanks for the update, Omar.
If you want, we can send you an email, so we can help you look for the files, and see what happened.
Let me know if you'd like us to do that.
Yes sure, please send me the email.
- Hannah
You got it, Omar, I just reached out to you, so we'll continue over email. 🙂
- Re: After recent Dropbox update files are gone!
- Megan
Hi Omarooq , I hope you're doing well!
Are the files missing from within your Dropbox folder? Have you checked your deleted files page, along with your events page?
Keep me posted!
