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Omar N.4
3 years agoExplorer | Level 4
After recent Dropbox update files are gone!
Hi and good day, After the recent Dropbox update (~ a week ago), all files from nvALT are gone! (This is not the same case as: https://www.dropboxforum.com/t5/Delete-edit-and-organize/NvAlt-and-L...
Omar N.4
3 years agoExplorer | Level 4
Hi and good day Hanna,
In Deleted Files there are a few folders, that I have manually sent to be deleted. So the nvALT .txt files are somewhere else.
The relevant folder is [removed] . If you can you may have a look.
It has mostly 6 ReadMes from 2014; the most recent file is [removed], about 67KB.
This file has a lot of gibberish and starts like this:
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
bplist00‘
X$versionY$archiverT$topX$objects ܆_ NSKeyedArchiver— TrootÄ Ø b LTU[`cgknstu|}~ ÄÑÖâäéèîïñùû®©™8¨≠Æ≤◊›·‰ËÏÔÛˆ˙˝
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
The whole content of this file: [removed]
Also a zipped version is available.
How can those files disappear just like that?
/
with best regards,
Omar KN, Stockholm, Sweden
Hannah
Dropbox Community Moderator
3 years agoThanks for the update, Omar.
If you want, we can send you an email, so we can help you look for the files, and see what happened.
Let me know if you'd like us to do that.
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