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palillo83's avatar
palillo83
New member | Level 1
3 months ago

All files are gone. I don't even have a file in my account.

I state that I have always logged into my account for no more than 9 months, and I find myself with full space warning notifications from 7 months ago including from the access history shows a login ...
Delete
restore
palillo83's avatar
palillo83
New member | Level 1
3 months ago

Only shows events up to 11/27. There are no previous events. I think it is really absurd that everything is deleted like this without a reason but above all without even a warning.

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
3 months ago

Hi palillo83!

Were those files shared with someone else, or simple, non-shared files?

Is it possible your files are saved on a different Dropbox account (under another email address)?

Also, did you use the app to sync the files, the mobile app or the website, in order to upload them and when was the last time you saw those files on www.dropbox.com? 

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