Forum Discussion

Kardde's avatar
Kardde
New member | Level 2
2 years ago

All photos wiped from Camera Uploads folder; not uploading previously uploaded photos

Not sure what happened here, as I didn’t change any settings anywhere. Dropbox wiped out all the contents of my Camera Uploads folder, and is now only uploading some videos and recent/new photos,...
Camera uploads
Delete
File access
Mobile
restore
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey Kardde, thanks for joining our Community.

 

This is quite strange indeed, but let's look into it.

 

You mentioned that the photos were wiped; did you check your deleted files page and your events page, to see if you can locate the deletions?

 

If you can, try restoring the photos and then check the version history of the restored photos; you should be able to see which device they were deleted from.

 

Does that give you any clues as to what might have happened?

 

Keep me posted.

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