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Kardde's avatar
Kardde
New member | Level 2
2 years ago

All photos wiped from Camera Uploads folder; not uploading previously uploaded photos

Not sure what happened here, as I didn’t change any settings anywhere. Dropbox wiped out all the contents of my Camera Uploads folder, and is now only uploading some videos and recent/new photos,...
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Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
Kardde wrote:

Dropbox wiped out all the contents of my Camera Uploads folder ...

Dropbox can't do that. It's not capable of deleting files on its own. If the files were deleted, either you or some other process is the cause. Look at your Events page for an entry showing the deletion, or restore one of the files, if you're able to, and check its version history to see where the deletion occurred.

 

... is now only uploading some videos and recent/new photos, and is refusing to upload my entire Camera Roll album on my iPhone.

Not sure how it is now, but in the past Camera Uploads wouldn't ever upload a photo or video that it had already uploaded. In order for Camera Uploads to reupload files again, it needed to be reset by Support.

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