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TanjaArtist's avatar
TanjaArtist
Helpful | Level 5
6 years ago
Solved

Android App: Cannot Connect To Dropbox. Make sure you're online, or try again later.

Hi everyone,

 

Does anyone know how to resolve this? When I try to open the "File" tab on my android phone it says: "Cannot Connect To Dropbox. Make sure you're online, or try again later." yet when I click on home, it shows all my latest files. I just can't get to my folders and it is driving me bonkers! I cannot upload to them either. Same problem on my tablet. I use Dropbox for work and this is causing serious problems.

 

I tried logging out and back in, uninstalling and reinstalling the app, checked for updates. I have full internet. What else can I do? If this doesn't get resolved quickly I'll have to switch to the dreadded OneDrive 😕

 

Hope someone can help!

Thank you

Tanja

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  • ciara's avatar
    ciara
    Helpful | Level 6
    6 years ago

    same issue.. s10 . latest android, and updates for dropbox.  i use dropbox for emerg back up of docs in case i loose them (passport, reservations, etc).. its unreliable if this crap happens.. so today i moved all my folders to one drive.  I dont want to be a beta tester

     

    add this to the fact that 50% of the time it refuses to sync camera uploads (sometimes ignoring them for days unless i take a new pic on the same network). the fact that i'm now reduced to 3 devices unless i buy a subscription.. its becoming less and less my go-to app for cross platform file sharing. 

    thanks

     

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