Forum Discussion

Jual's avatar
Jual
Explorer | Level 3
2 years ago

As an admin, I can't delete or move shared folders created from other users.

I'm trying to organize my account and I noticed a lot of employees created top-level folders and shared folders, which I'm trying to organize. The system won't let me move or delete these folders cre...
Delete
dropbox business
Organize
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
12 months ago

Hey Jual, let's jump right into this! 

First of all, sorry for the late reply, it seems that your message was misplaced due to the change in our Community interface. Do you still face the same issue?

If so, are these folders team folders, or shared folders that exist inside their personal Dropbox folder? 

I'm assuming you're using our website, in order to do so, right? Would you mind sharing a screenshot of the options you see on your end?

Lastly, the option to sign-in as another user of your team is available to Dropbox Advanced, Business Plus, and Enterprise teams. 

Keep me posted! 

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