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MollyMarion's avatar
MollyMarion
New member | Level 2
2 years ago

Being asked for owner permission to delete my own files

Nothing like typing the same thing twice.   Ok, second try:  I am trying to delete a bunch of extraneous stuff.  It won't let me, tells me to ask the owner for permission.   I am the owner.  ...
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Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey MollyMarion! Thanks for posting here today.

 

If you’re the owner of these files, you should be able to delete them indeed. 

 

Can you please send me a screenshot of the error you keep getting, as well as one more of how these files appear in your Dropbox account? I'd like to check for folder icons, and anything else that can help us understand what's going on.

 

Let me know, and we’ll take it from there.

  • kerli koiv's avatar
    kerli koiv
    New member | Level 2
    2 years ago

    Hi Nancy, same problem here. Can you please help.

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      2 years ago

      Hey kerli koiv - sorry to hear about this.

       

      Could you send us a screenshot of the message you're getting so that we can have a  visual too? 

       

      Thanks!

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