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MollyMarion's avatar
MollyMarion
New member | Level 2
2 years ago

Being asked for owner permission to delete my own files

Nothing like typing the same thing twice.   Ok, second try:  I am trying to delete a bunch of extraneous stuff.  It won't let me, tells me to ask the owner for permission.   I am the owner.  ...
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Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Hey Buffy Crosby, thanks for reaching out to us.

 

Are you the owner of the folder that these files are in?

 

You can check that, by clicking on the share icon and then on "who can access".

kartag's avatar
kartag
New member | Level 2
1 year ago

Hi,

 

I have the same issue here.

Attached is an screenshot of the error:

 I am the owner.

I have the same issue with 40 other files (all photos).

 

Thank you!

 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    1 year ago

    What happens if you click on that photo and look at the Previous Version history? 

     

    Who was the initial person who uploaded it?

    • kartag's avatar
      kartag
      New member | Level 2
      1 year ago

      I did upload all those photos. All are now in the "deleted files" folder but I cannot permanently delete them. When I click on the photo from that folder, the only option I get is "restore" it which I don't  want.

       

       

      • Mark's avatar
        Mark
        Icon for Super User II rankSuper User II
        1 year ago

        Ah, to view previous version you need to restore. That is the only way to check who uploaded it. 

         

        The other possibility is that its in a share and they are locked so only shared folder owner can permanently delete them. However they will purge after 30 days. 

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