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Forum Discussion
robn1
4 years agoExplorer | Level 3
Can't copy/paste a photo to a shared folder
why can't i copy a photo to a shared folder i own? I get a pop up that says "copying photo" with the choice of "cancel" or "copy" - NO "paste". Folder remains empty. (I tried "copy" - no go)
At fir...
robn1
4 years agoExplorer | Level 3
Slight improvement. I tried a different collection of files and they partially copied - 50 out of 220. Deleted them and tried again. Again 50 out of the 220 requested. Still can't get the first two I was having trouble with to copy.
And they are not in the same order as the original collection which makes it hard to assess what has been achieved.
Hannah
Dropbox Community Moderator
4 years agoHey robn1, sorry to jump in here.
If you're trying to do this through our website, can you try again, using a different browser or a private browsing window, to see if that works?
- robn13 years agoExplorer | Level 3
Okay, I tried Safari in lieu of FireFox. Same experience. "Copying 66". "Copied 21 of 66". Repeated (4?) multiple times. Checked results. Same 21 copied multiple times. Left them there. Unstarred many of the copied items and repeated. (were the remaining 45 not copy-able?)
It then said copying 346 of 47!!! (perhaps the 45 not copied before plus 2 already copied but not unstarred?) But 346!!! No idea how many got copied but not 346. The collection now has 8 copies of many, single copies of a few and a couple that I'm pretty sure never got starred to begin with. So I think the starred ones in the receiving file got added to the original collection and copied yet again.
This is all VERY confusing. I am a LONG way from achieving what I want even if all 66 had been copied as promised.
There should be a way to make duplicates if desired and AVOID duplicates if desired.
- Jay3 years ago
Dropbox Community Moderator
Do you have the Dropbox desktop application installed, and can you copy files via Explorer/Finder instead?
- robn13 years agoExplorer | Level 3
Sounds like a simple question! But I don't know! How do I find out? I don't have a desktop - if that answers the question. But if a MacBook = desktop, then maybe. One of my frustrations will all photo software (that I've tried) is that I do not understand WHERE and how they put stuff. In the cloud, in a library, on my desktop, where oh where are they? But thanks for the suggestion.
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