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KeithRG
4 years agoHelpful | Level 5
Disaster Recovery: restoring System Image & then using Dropbox to update my data to latest versions
I use:
Acronis True Image to image my system from time to time
And all my documents, pictures etc. are backed up to Dropbox (as well as to a second cloud data backup app) and are synced across ...
- 4 years agoHi KeithRG, in general, there can be issues when recovering the old Dropbox folder via a backup from another service. It could result in the files on the machine overwriting those on the site, since they could be determined to be newer files.
There are also additional issues such as file permissions associated with the old computer profile, which would cause further syncing issues, corruption, and potentially data loss.
Our best recommendation is to not recover the Dropbox folder or app with the backup, and to instead install the Dropbox app as new, and then have the Dropbox app sync the files normally from the site to a new, empty, Dropbox folder.
Hannah
Dropbox Community Moderator
4 years agoHey KeithRG, thanks for your post!
To answer your question, if you happen to have such an issue, depending on your Dropbox plan, we offer a restoration window that allows you to restore your files.
Meaning that if files saved in your Dropbox get deleted, you can simply recover them and Dropbox will then restore the latest version of the files that was saved.
Let me know if you have any more questions!
To answer your question, if you happen to have such an issue, depending on your Dropbox plan, we offer a restoration window that allows you to restore your files.
Meaning that if files saved in your Dropbox get deleted, you can simply recover them and Dropbox will then restore the latest version of the files that was saved.
Let me know if you have any more questions!
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