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blehhhh32's avatar
blehhhh32
New member | Level 2
2 years ago

Dropbox Backup: Why is it impossible to disable?

As far as I can find, there's one (and only one) place where Backup settings can be modified -- where you can choose to disable a particular desktop backup -- and that's in my Dropbox Preferences on ...
Delete
desktop
Dropbox Backup
Nrs_Schubby's avatar
Nrs_Schubby
Explorer | Level 3
2 years ago
In setting, security it says I do not have any devices linked.
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey Nrs_Schubby, if you disconnected the computer in question from your Dropbox, what do you see in your backups page about this computer?

  • Nrs_Schubby's avatar
    Nrs_Schubby
    Explorer | Level 3
    2 years ago

    Hi,

     

    I see the backup of the computer in question and if I want to delete that I get a pop up showing me to open the desktop app on that computer or click "I don't have access". If I click that, I am guided on how to unlink the computer. This used to throw an error, but now it seems to have worked!! thanks all!

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Happy to hear that, Nrs_Schubby!

     

    If you need anything else, please let us know.

     

    Have a great weekend!

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