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Forum Discussion

MelGold's avatar
MelGold
Helpful | Level 6
2 years ago
Solved

Error 500 when I'm trying to retrieve a file's version history.

I am attempting to retrieve a previous file using the Version History, however, I keep getting an "Error 500" messages. Any thoughts on how to fix this?
Error Messages
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  • BenDBX's avatar
    BenDBX
    2 years ago

    Hi Everybody,

     

    I've received word that a fix has been released. This should be resolved, but if you're still getting an error when retrieving version history, please let me know here!

     

    Thanks,

    Ben

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

MelGold, does the issue persist via an incognito window, as well? If you have any other browsers available, please give them a go, too.

 

If yes, I’d like a full screenshot of what you’re seeing to check this further.

fabianhmorales's avatar
fabianhmorales
Explorer | Level 4
2 years ago

I have the same problem
did you find the solution?

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