Error 500 when I'm trying to retrieve a file's version history.

Everything about the web app seems to be working correctly, but I'm getting an error 500 when I try to access version history on a file. Status board doesn't report any issues.

Same issue for at least the last couple of days, multiple browsers.

Also same problem which persists on all browser and after following suggested approaches on each

Any updates on this Ben?

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I got this error after trying to see Version History of my file, can someone help please.

Hi Brambles,

Thanks for checking in. We're still looking into it, but I'll let you know when we have an update!

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BenDBX wrote:

Hi Brambles,

 

Thanks for checking in. We're still looking into it, but I'll let you know when we have an update!

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Can it not be escalated to update the Status page? This issue has been going on now since last Wednesday but still isnt on the status page? 😞

Thank you! My Version History now works!

Yes thanks, resolved for me also.