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Forum Discussion
Danette5
3 years agoHelpful | Level 5
Error message when deleting folders
I have used Dropbox for years and have never had this problem. I'm cleaning up my files and when I try to delete a folder I get this message:
There are too many files in one request. Please retry with fewer files.
What has changed? How do I go about deleting my folders?
Hi Everybody,
Thanks for your feedback here and for notifying us of this issue. The inability to bulk delete may have been a lingering effect of the earlier outage. It should be resolved at this time. Please let us know if that's not the case.
Thanks,
Ben
69 Replies
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- MxByers3 years agoNew member | Level 2
I'm using the website.
- Mel Danes3 years agoNew member | Level 2
I'm using the Dropbox Web Portal through a Chrome Browser.
If I select a folder I cannot delete it.
If I select 2 files I cannot delete them.If I select a single file within a folder it will delete.
- DSULZINGER3 years agoNew member | Level 2
Also using dropbox.com - one file it will delete, more it says cannot delete
- rayman123 years agoNew member | Level 2
This is happening to me also. In addition, I can't copy folders or multiple files at once. Only one at a time!
- Tinkerbell_53 years agoExplorer | Level 4
Unable to move or create folders. This incident was not resolved as indicated in Dropbox updated status to users 49mins ago.
- Steve Pat3 years agoNew member | Level 2
The same issue started for me today. I tried multiple fixes, but no resolution. Dear DROPBOX, please fix ASAP!!
- drmgoulet3 years agoExplorer | Level 4
I have the same problem. I have been having this problem all day. Usually the attempt to move any files times out and it does not move. Once I got a message that I was not allowed to move a folder because it was shared, except it isn’t shared.
- Tinkerbell_53 years agoExplorer | Level 4
Dropbox issued a statement that the issue was resolved. It's not resolved.
- JonBap3 years agoNew member | Level 2
I have lost the ability to delete multiple files at once, I think it started when I did the October update, but cannot be 100% sure. If I select files one at a time they will delete properly, but if I select two or more it says it's deleting and then gives me an error message. I've got over two hundred files I need to delete to make room for more, deleting them all one at a time is not a very appealing option. Is anyone else having this issue?
- kayleenmariemedia3 years agoNew member | Level 2
Dealing with the same issue. Trying to delete a completely empty folder and I get the error message that there are too many files in the request. Something's up
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