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Forum Discussion
Error when copying anything from Dropbox (monterey, 2020 m1 MBP)
Whenever I try to copy a folder from the local Dropbox folder to another folder in my Mac, I get this error:
"The operation can’t be completed because an unexpected error occurred (error code -8062)."
Does anyone know why this happens? I haven't messes with permissions or anything. Copying from any other folder works normally, and older folders in Dropbox are copied normally, only recent ones cannot be copied.
EDIT: Just as strange, when I compress those given folders, I can move the compressed files outside of the Dropbox folder.
22 Replies
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- Nancy
Dropbox Community Moderator
Thanks for that, donbraffitt!
Is it alright if I email you directly to the email address that appears linked to your Community profile here?
I’d like to have a look into your account, if that’s OK.
Yes. You can email me at that email address.
- Jay
Hi donbraffitt, I've sent you an email, please could you reply to it as soon as possible!
I face the same issue ever since I updated the Mac OS version of Dropbox last week.
My Mac OS is Ver 12.6.2
Mac OS' Dropbox ver 163.4.5456
Whenever I try to copy a folder from the local Dropbox folder to another folder in my Mac, I get this error:
"The operation can’t be completed because an unexpected error occurred (error code -8062)."
I never had that problem in all the years of using the Mac OS desktop dropbox app, prior to last week's app update. Prior to last week's update, I was able to copy and paste folders and files in the Mac OS Finder, from Dropbox folders, to my local hard drive, and vice versa.
Can Dropbox team check their Mac OS Dropbox app code? Something is wrong.
- Megan
Hi RF20, sorry to hear about that, and let's have a closer look!
Have you tried all the troubleshooting steps mentioned throughout this thread? If yes, then would it be okay for me to reach out to you internally, in order for us to have a closer look into it?
Keep me posted!
Yes. Pls do email me.
That's such a painful process.
I tried just creating an empty folder in Dropbox, and tried copying this folder (without any files within) to my Macbook's local hard drive. Same error message popped up.
Hi same problem her, I am using a m16go ram Air M1 on VENTURA 13.2.1
Each Tim I tru to copy on an external drive my for example music folder (with is quiet huge), everything run normally but at the end I end up with this frustrating error :
any ideas to get back my files would be appreciated.
Faithfully.Many people have this problem. Dropbox support people respond multiple times, but never post a solution. I used to trust Dropbox for years, but with this attitude that trust is evaporating quickly.
