Need to see if your shared folder is taking up space on your dropbox šŸ‘Øā€šŸ’»? Find out how to check here.

Forum Discussion

moonterr's avatar
moonterr
New member | Level 2
2 years ago

How to Access Dropbox on PC to Delete Photos once Storage is Full

I currently have the Basic Dropbox plan.  In the midst of uploading photos to Dropbox on the PC, the storage is now full and will not let me access Dropbox to delete/move files.  I do not want to upg...
Delete
Dropbox Basic
Error Messages
Storage space
upload
Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for posting this here, moonterr. 

 

What you can do, in this case, is visit your web account, and delete any excess files from there (it doesnā€™t matter that your Dropbox account has gone over-quota; you should still be able to do this). 

 

Let me know if that helps.

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!