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Forum Discussion
Sherly
6 years agoExplorer | Level 3
How to open word desktop in the online version
I open my document in microsoft word online version of Dropbox and I would like to edit it using my desktop app. How can I do this? There is no function for opening it in word desktop version.
Hi Sherly, thanks for reaching out to us here!
Through the Word Online app, there wouldn't be an option to open the file locally for editing.
To open your files in the local Microsoft apps for editing, you can use the Dropbox desktop app to sync your files locally to your computer. You can check out more info about the desktop app here.
It will create a local Dropbox folder on your computer which will sync any changes with your account online. This will allow you to open the files in local apps for editing and the changes you make with sync with your Dropbox account.
Let me know if this helps!
46 Replies
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- anonymous5 years ago
This problem has popped again - no idea how to show in finder / explorer
- Megan5 years ago
Dropbox Community Moderator
Hi anonymous, happy Friday!
Can you walk me through the exact steps you follow on your end?
Have you made sure your desktop app is running?
Let me know more! - anonymous5 years ago
Megan,
I don't use the dropbox app on my desktop, I want all files to show up in Finder (I am Mac OS) when I get a file link from a team member it takes me to dropbox.com to see the file. From there I used to be able to click "show in finder" but that option is now gone . I only get the below image that that just shows "go to folder" rather than getting finder.
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- Megan5 years ago
Dropbox Community Moderator
Hey anonymous I hope you enjoyed your weekend!
Is the app installed on your Mac?
If so, what's your syncing status and version?
Lastly, provided this is a shared link, do not forget to download and add the file to your Dropbox account first. - anonymous5 years ago
Megan Yes, the app is running and synced on my machine - this isn't a shared link, this is another employee telling me where the file is. You can click copy dropbox link
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This is the way to get people quickly to a file across multiple machines and syncs. We have 10+ years of data on dropbox so navigating to a file isn't helpful. I do not want to download a local copy of the file, I want to go to the file and edit it quickly but with this shared link, I can no longer navigate directly to it.
- kw85 years agoNew member | Level 2
I am also experiencing this issue. The option to right click the select "show/reveal in finder" while on the web browser is no longer listed in the dropdown...
- Megan5 years ago
Dropbox Community Moderator
Hi anonymous & kw8, let's try something else.
Can you try using a different browser to see what you can find there?
Also make sure that you don't have any settings or extensions that might be blocking this.Feel free to check this Help Center article.
Also, does this happen for all of your files and folders, or just a particular one?
- anonymous5 years ago
Megan I can confirm on FireFox that it also does not work - I am on the latest version of Chrome with this issue. Also my entire team (windows and mac) of 28 people is seeing the same issue. The feature to "revel/show in finder" is gone
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- Megan5 years ago
Dropbox Community Moderator
The "Open" button requires access to ports 17600 and 17603.
Can you check and make sure that they're available, anonymous? - anonymous5 years ago
Megan nothing on our side has randomly changed - we have checked that area and it is the same / autodetect - I think the feature has been removed - can you confirm? I just want to know if we need to start working on a new solution for DropBox before our annual renewal because the software is now unusable for our multiple teams and platforms with a basic "always been there feature" removed
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