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How to permanently delete an empty Team folder inside a Member folder?
I'm really not sure how I've done this but I've ended up with an empty Team folder inside a Member folder. As the Team admin I can access the Member folder but the Team folder has no members. If I open Dropbox.com, go to the empty Team folder and select the Share button everything is greyed out and I'm unable to give myself access. How do I permanently remove the empty Team folder?
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- Nancy
Dropbox Community Moderator
Graham, If you find again the folder you want to delete in your Member folder and hover over it, do you see a button with 3 dots on its right side? I’ve attached a screenshot as well of how the button should look like:
If you click on this button with the 3 dots, you should be seeing an option to delete the folder among else.
If the option is missing though, please send me a screenshot of what you see after clicking on it.
Hi Nancy
After having located the "Graham Clark (graham)" member folder in Dropbox.com when I hover over the folder a Share button does not appear plus when I select the button with the three dots on it a small menu appears but the menu does not contain an option to delete the folder (see my screenshot below).
Regards, Graham.
- Jay
Hi Graham C.10, this is a personal folder on a Dropbox Business team, which is permanent and can't be deleted or shared directly.
It is separate from the team space, which are the team folders you see beneath it with the building icon on them.
It's also possible that this MUSIC folder is not owned by your team and is actually a team folder from another team that has been shared with you. That is why it is in your team member folder and not in the team space. You can check who the owner is by clicking on the 3 dots and selecting 'Manage permissions'.
