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Forum Discussion
why4d
7 months agoExplorer | Level 3
I deleted a workspace, can I recover files on the account?
Hey-
I accidentally deleted my Dropbox workspace. Is there any way to recover or restore it?
I've logged in with my old credentials and there is no "restore files" (at least that I can find.)
Thanks.
15 Replies
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- Rich7 months ago
Super User II
why4d wrote:
I accidentally deleted my Dropbox workspace. Is there any way to recover or restore it?
What do you mean by your Workspace? Are you referring to your files or your entire account?
- Jay7 months ago
Dropbox Community Moderator
Hi why4d, thanks for the info.
On top of the info requested from Rich, do you see any information on the events page or deleted files page?
This will help me to assist further!
- why4d7 months agoExplorer | Level 3
The events page and the deleted files page are empty. I've emailed someone I think is a member of the Team Space and asked them to add me back. If that doesn't work I guess I'm screwed.
- why4d7 months agoExplorer | Level 3
My entire Team Workspace account.
- Rich7 months ago
Super User II
why4d wrote:
I've emailed someone I think is a member of the Team Space and asked them to add me back.
Am I correct is assuming that you're referring to another person's Business team account, that you were previously a member of that account, and that you've been removed as a team member from that account?
- why4d7 months agoExplorer | Level 3
It's my business team account. I deleted the Team Workspace. I'm hoping that other team members still have access and would be able to add me back to the workspace.
- Megan7 months ago
Dropbox Community Moderator
Hey why4d, one more question while we're trying to understand what happened here.
Were you a member of a team, or the team admin?
If the latter, then keep in mind that if you deleted the team account, the content that you had there is not restorable. Also the team would have been disbanded, so I don't think old members would be able to help.
Was it a paid team, or not?
- why4d7 months agoExplorer | Level 3
Hi, Yes, it was a paid team. I don't think I was the admin, but I won't know for sure until 9am E.
- why4d7 months agoExplorer | Level 3
I was just billed today infact.
- Walter7 months ago
Dropbox Community Moderator
If you weren't the team admin, you'd need to reach out to them and ask them to re-invite you to the team why4d
Have you tried getting in touch with them yet?
As for the charge you mentioned, are you referring to the same paid team account?
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